For larger or multiple files, you will need to upload and send your customers a link to access them. Depending on what you’re selling, you may be able to simply send the file as an email attachment. Note: Due to the different delivery methods for these items, they must be purchased separately from items that can be shipped or picked up in person.įulfillment of digital item orders must be done manually at this time. You can add your own text to the header, footer, or both, but keep in mind that all customers will receive this same confirmation email. Click the “.” icon next to Order Confirmation and choose Edit Email. You can add a custom message to the order confirmation email from Settings > Store Emails. When your customer purchases a digital item, they’ll receive an order confirmation email that lets them know the file or files will be sent to them in a separate email. When you’re finished setting up the item, click Save to go back to the Item Library page. You can set different prices for each option, or keep them all the same. Add as many as you need, and save when you’re done. Click Add/Manage variations, then click Add variation and type a name for each option into the text field and hit enter. If you’re selling something that has different versions, you can use item options to offer all versions of your item in the same item. You can rename the default variation from Regular to whatever you want - just click the Add/Manage variations button and click on the text to edit the name. Scroll down to the item variations section to set your price. Use the Item Type menu to select Digital, then fill in the title, description, and add an image or images if you like. To add a digital item go to Items > Item Library from your dashboard and click Add Item. At this time, you will need to send an email to your customers with a link to the file or files they purchased. The main difference is in the way fulfillment is handled. Ready to set up your website with Square? Get started >ĭigital items (files, music, documents and other similar items) are added in much the same way as physical items.
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